These Terms of Service ("Terms") constitute a legally binding agreement between you and Rescū Technologies, Inc. ("Rescū," "we," "us," or "our") governing your access to and use of the Rescū website located at rescu.app, the Rescū mobile application, and all related services (collectively, the "Platform").
By accessing or using the Platform, creating an account, joining the waitlist, or submitting an operator application, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Platform.
You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.
Rescū operates a technology platform that connects individuals seeking roadside assistance services ("Drivers") with independent third-party service providers ("Operators") who offer such services. Rescū is a technology intermediary only and does not itself provide roadside assistance, towing, lockout, fuel delivery, jump start, or any other services.
Rescū is not a roadside assistance company, towing company, or motor club. All services displayed on the Platform are performed by independent Operators who are not employees, agents, or contractors of Rescū. Rescū makes no representation regarding the quality, safety, legality, or fitness of any services provided by Operators.
The Platform is currently in pre-launch. Features, pricing, availability, and service areas described on the website are subject to change prior to and following launch.
To access certain features of the Platform, you may be required to create an account. You agree to provide accurate, current, and complete information and to update such information to keep it accurate.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Rescū immediately of any unauthorized use of your account.
Rescū reserves the right to suspend or terminate any account at its sole discretion, including for violation of these Terms, fraudulent activity, or conduct that Rescū determines to be harmful to other users or to the Platform.
As a Driver using the Platform to request roadside services, you acknowledge and agree to the following:
Service requests. When you submit a service request through the Platform, you are requesting that Rescū connect you with an available Operator. Submission of a request does not guarantee that an Operator will be available or will accept your request.
Pricing. The price estimate displayed on the Platform before you confirm a service request is based on the information you provide, including your location and the service selected. The final charge will not exceed the confirmed estimate based on your submitted request details, except where the scope of service changes at your request after an Operator has arrived. All pricing components including base rates, mileage, fuel adjustments, demand pricing, and platform fees are disclosed before confirmation.
Payment authorization. By confirming a service request, you authorize Rescū to place a hold on your payment method for the estimated service amount. Your payment method will be charged upon successful completion of the service.
Cancellation. You may cancel a service request at no charge before an Operator has accepted and departed for your location. If you cancel after an Operator has departed, a dispatch fee may apply. If an Operator arrives and you are not present, a dispatch fee may apply. All applicable cancellation fees are disclosed before you confirm your request.
Accuracy of information. You are responsible for providing accurate location information and service details. Inaccurate information may result in service delays, inability to complete service, or additional charges.
Safety. You agree to comply with reasonable instructions from Operators and to maintain appropriate safety practices when receiving roadside services.
As an independent Operator using the Platform to offer roadside services, you acknowledge and agree to the following:
Independent contractor status. You are an independent contractor, not an employee, agent, or partner of Rescū. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship between you and Rescū. You have the right to perform services for others, including competitors of Rescū, during or outside of periods when you are available on the Platform.
Eligibility requirements. To register as an Operator, you must hold a valid driver's license appropriate for the vehicles you operate, maintain current and adequate insurance coverage for your vehicle and the services you provide, own or have lawful access to a vehicle suitable for the services you offer, and comply with all applicable laws and regulations in Nevada and the City of Las Vegas governing roadside service providers.
Documentation. You agree to submit accurate documentation during the onboarding process, including proof of insurance and valid identification. Rescū reviews submitted documentation but does not verify its authenticity and makes no representation about the completeness of the review process.
Service standards. You agree to perform all accepted jobs professionally, arrive at the requested location in a timely manner, treat Drivers with courtesy and respect, and only perform services within your competence and equipment capabilities.
Commission and payment. Operators receive 80% of the service fee collected from Drivers on each completed job, less any applicable deductions specified in the operator agreement. Rescū retains a 20% platform fee. Commission rates and payment schedules are subject to the operator agreement and may be updated with notice.
Taxes. As an independent contractor, you are solely responsible for all taxes arising from your use of the Platform and the income you earn. Rescū does not withhold taxes on your behalf.
Insurance. You are solely responsible for maintaining adequate insurance coverage for your operations. Rescū does not provide insurance coverage for Operators or their vehicles.
Payment processing on the Platform is handled by Stripe, Inc. By using the Platform, you agree to Stripe's terms of service. Rescū does not store complete payment card information on its servers.
All prices displayed on the Platform are in US dollars. Demand pricing multipliers may apply during periods of elevated service demand, including late-night hours (10 PM to 6 AM Las Vegas time) and high-demand events. Demand pricing is always disclosed before you confirm a request.
Rescū charges a platform fee of 20% on the base service rate and applicable mileage. This fee is itemized separately in your price estimate before confirmation.
Refunds are handled on a case-by-case basis. To request a refund, contact Rescū support within 48 hours of service completion. Rescū reserves the right to make final determinations on refund eligibility.
You agree not to:
The Platform and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, and software, are owned by Rescū Technologies, Inc. and are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for its intended purposes. You may not reproduce, distribute, modify, or create derivative works of any content on the Platform without express written permission from Rescū.
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. RESCŪ EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
RESCŪ DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RESCŪ DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE PLATFORM.
RESCŪ MAKES NO WARRANTY REGARDING THE QUALITY, SAFETY, RELIABILITY, OR AVAILABILITY OF SERVICES PROVIDED BY OPERATORS. ALL SERVICES ARE PROVIDED BY INDEPENDENT THIRD-PARTY OPERATORS AND RESCŪ IS NOT RESPONSIBLE FOR THEIR ACTIONS, OMISSIONS, OR THE QUALITY OF THEIR SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RESCŪ TECHNOLOGIES, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM OR SERVICES OBTAINED THROUGH THE PLATFORM.
IN NO EVENT SHALL RESCŪ'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO RESCŪ IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS APPLY TO THE EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless Rescū Technologies, Inc. and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Platform, your violation of these Terms, your violation of any rights of another person or entity, or services you provide as an Operator.
Informal resolution. Before initiating any formal dispute resolution, you agree to contact Rescū at rescuapp9@gmail.com and provide a written description of your dispute. Rescū will attempt to resolve the dispute informally within 30 days.
Arbitration. If informal resolution fails, any dispute, claim, or controversy arising from or relating to these Terms or the Platform shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in Clark County, Nevada. The arbitrator's decision shall be final and binding.
Class action waiver. You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Exceptions. Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.
Rescū may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform ceases immediately.
You may terminate your account at any time by contacting Rescū support. Termination does not relieve you of obligations arising prior to termination, including payment obligations for completed services.
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Clark County, Nevada.
Rescū reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Platform after changes become effective constitutes your acceptance of the revised Terms.
We encourage you to review these Terms periodically. If you disagree with any changes, you must stop using the Platform.
If you have questions about these Terms of Service, please contact us at: